Enquiries
Enquiries - Introduction
Enquiries can be sent from a customer to a vendor, to directly communicate with them. At this point, only registered customers can use the enquiry form. These forms can appear in 2 place Vendor Page The vendor page will display the form once the ...
Configure Enquiry for Each Vendor
Marketplace Owners and Vendors will be able to view the newly added ‘Make an Enquiry’ tab in the Vendor Profile. Access this by navigating in the back end to Marketplace Management > Business and Locations > Vendor Profile. NOTE: There has been a ...
Enquiry Emails Management Configuration
Marketplace Owners can determine whether to enable Enquiries from the configuration page where you can open by clicking on ‘Stores’ – ‘Configuration’ – ‘Make an enquiry’. By default, the module is disabled. Enabling this module will add a ‘Make an ...
Enable Enquiries for Products
Enable Enquiries for Products Log in to Omnyfy Marketplace Backend. On the Admin sidebar, go to Catalog > Products. Choose a product from the list or create a new one Open the Manage Enquiry bottom menu. Set Enable Enquiry to Enable When complete, ...
Manage received Enquiries
Managing Enquiries Both Marketplace Owners and Vendors can access the enquires received from customers on the Marketplace (with Vendors only being able to manage their own enquiries). NOTE: There has been a menu restructure in Omnyfy Release v4.0.6, ...