Enquiries - Introduction

Enquiries - Introduction

Enquiries can be sent from a customer to a vendor, to directly communicate with them. At this point, only registered customers can use the enquiry form. These forms can appear in 2 place

Vendor Page

The vendor page will display the form once the customer has signed in to the platform. Until then, they will see

If they are not signed in, the form will appear as below.


Product Page

If enabled, the enquiry button will appear under the pricing of the product.

Once the button is clicked, the customer will be able to populate the form for their enquiry.

NOTE: The customer details are generally pre-populated once signed in.

Customer view of enquiries

Customers can access any of their enquiries through their My Account section.



Here customers will be able to see a list of their existing enquiries.



Customers can View history on any of the enquiries, and respond in each one.


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