Configure Enquiry for Each Vendor

Configure Enquiry for Each Vendor

Marketplace Owners and Vendors will be able to view the newly added ‘Make an Enquiry’ tab in the Vendor Profile.  Access this by navigating in the back end to Marketplace Management > Business and Locations > Vendor Profile.
NOTE: There has been a menu restructure in Omnyfy Release v4.0.6, and some menu items from this guide may have moved. Please see the menu update in the release notes if you are on this release or later: View the Release Notes for Omnyfy v4.0.6

There are 2 options available:
Enable Enquiry for Vendor - This allows the enquiry form to be accessible on the Vendor's Page.
Enable Enquiry for Products - This allows the enquiry form to be accessible on their Product Pages.

They are both enabled by default, which means this vendor can accept enquiries on the vendor page and all its product page on the front end. The ‘Make an Enquiry’ button will be hidden from the vendor/product page if the status is changed to ‘disabled’ here.




    • Related Articles

    • Enquiry Emails Management Configuration

      Marketplace Owners can determine whether to enable Enquiries from the configuration page where you can open by clicking on ‘Stores’ – ‘Configuration’ – ‘Make an enquiry’. By default, the module is disabled.  Enabling this module will add a ‘Make an ...
    • Enable Enquiries for Products

      Enable Enquiries for Products Log in to Omnyfy Marketplace Backend. On the Admin sidebar, go to Catalog > Products. Choose a product from the list or create a new one Open the Manage Enquiry bottom menu. Set Enable Enquiry to Enable When complete, ...
    • Manage received Enquiries

      Managing Enquiries Both Marketplace Owners and Vendors can access the enquires received from customers on the Marketplace (with Vendors only being able to manage their own enquiries). NOTE: There has been a menu restructure in Omnyfy Release v4.0.6, ...
    • Enquiries - Introduction

      Enquiries can be sent from a customer to a vendor, to directly communicate with them. At this point, only registered customers can use the enquiry form. These forms can appear in 2 place Vendor Page The vendor page will display the form once the ...
    • Request for Quote - Managing Quotations

      Customers can send Request for Quotation (RFQs) to vendors through the Store. Vendors can review and manage these quotations on the backend. RFQ Process This process is focused on the steps related to the Customer and the Vendor. Managing Quotations ...