Integrations
Vendors are not receiving emails from the marketplace regarding orders
There are 3 things that can be checked. Vendor's Email Spam Folder: The first thing to confirm, is if there are other vendors receiving the e-mail. If so, then the vendor that did not receive it, may have it in their Spam folder. Sometimes, certain ...
I cannot map my attribute using Fuse UI
Ensure that you follow the Fuse UI - Attribute Checklist for Marketplace Owner to ensure your attribute is set up correctly. You can use this to help troubleshoot and ensure that your attribute meets all the requirements for it to appear in the Fuse ...
Why didn't my product sync / import from Fuse?
Products need to be mapped properly, with all attributes linked. This includes for the product: At least 1 category All attributes/attribute options are mapped Brand The product needs to have all of this information or it will be skipped. Ensure that ...
My special prices from Shopify are not imported from the fuse integration - showing as $0?
With Shopify, the prices on special need to be correct in order to be imported properly. For Shopify, to Omnyfy, the price is normally mapped between the 2 fields of "Price" and "Compare at price". It will display the lowest of the 2 in Omnyfy, so if ...