As a Marketplace Owner, you can initiate a payment to your vendors through our Stripe Integration without having to leave the Omnyfy platform. There are a couple of key requirements for the order and vendor to use this function:
Vendors will need an Approved KYC Stripe Account (see 3a. Vendor KYC - Stripe Approval Process)
The order to be paid to the vendor, must have been paid by the customer using Stripe.
When these conditions are fulfilled, then the order can be paid to the vendor using Stripe Payouts. You can do this through the Pending Payouts section.
Go to Marketplace Management > Payout Management > Pending Payouts
Review the necessary vendors that you would need to payout, to ensure that you are satisfied with the orders that will be paid. Take note of the Payment Methods column.
Select the vendors you would like to pay using the left tick box.
Scroll to the top, and using the box on the upper left of the grid, select Actions > Process Stripe Payouts.
A pop up will appear, simply select OK.
This will now send an API trigger to Stripe to pay out the vendor from your Stripe account, to the Vendor's Stripe account. Vendors will also receive a notification of the payment via e-mail.
Any orders that were paid by the customer on a non-Stripe payment method, will need to be done via Manual Payouts. You will see if there are any remaining ones if the column for Payout Amount still contains dollar values. This will mean that the vendor you just tried to pay, has orders that cannot be paid out using Stripe and will need to be done Manually.