Basic Configuration - Store Email Addresses Section

Basic Configuration - Store Email Addresses Section

Use this section to configure the email addresses that you want to use for your marketplace. You can set up to 5 different "From" email addresses

  • General Contact (usually used for general emails from the site)

  • Sales Representative (usually used for transactional, refund and other order and shipping related emails)

  • Customer Support (usually used for support requests and responding to customer enquiries)

  • Customer Email 1 and 2 - additional email addresses for specific use cases if required.

For each email, set the Sender Name and Sender Email address.

You can then configure which emails to send specific mails from in the "Sales Emails" section from the Sales tab {to add link to Sales Emails}.


    • Related Articles

    • Basic Configuration - Sales Emails Section

      Sales Emails section This section primarily focuses on configuring the default sales emails generated by the platform. Here you can choose who the Senders are (provided by the configuration you set in the General > Store Email Addresses), and the ...

    • Basic Configuration - General Section

      General Section The main configurations for this tab are as follows: 1. Country Options Default Country Set your base country from which the marketplace operates Allow Countries Select the countries from which you will allow customers to purchase. By ...

    • Basic Configuration - Theme Configuration

      Configuring the theme Ensure that you have already configured to use Smartwave Porto (or whichever you are using under the Content > Design > Configuration). You can revisit this from Step 3 - Basic Configuration - Setting the Theme. In our example, ...

    • Basic Configuration - Sales Section

      Sales section This section includes the following field groups and fields. 1. General Field Name Description Hide Customer IP Leave as "No" by default. It's not 2. Checkout Totals Sort Order During Order Review, the total appears at the bottom of the ...

    • Basic Configuration - Checkout Section

      Checkout section This section will allow you to configure the checkout page. For the most part, you can actually leave these by default, however you can check below if there's any settings you would like to make changes to: 1. Checkout Options Field ...