Setup Default Marketplace Fees and Charges
With Omnyfy, Marketplace Owners can setup different Fees and Charges for Vendors and Customers. You can also set up your marketplace to charge each vendor their own individual fee - click here if you want to set Fees and Charges individually for each Vendor on your marketplace
Omnyfy supports the following Fee Types for Vendors
Fee Type | Description | Example |
Seller Fees | Seller fees refer to a percentage commission charged by the Marketplace Owner to Vendors on the platform, per order. | 10% commission per vendor per order |
Category Fees | Fee charged PER Category of product within the cart. Different Categories may have different Category Fee. Category Fees are cumulative (i.e. if a Parent and Child category have fees, the total fee is the sum of both Category Fees) | Categories: |
Disbursement Fees | A fixed fee charged per Order per Vendor. The fixed amount charged per order and deducted from the Sub-total that is payable to the Vendor. Always calculated on Pre-Tax amount. Tax is then calculated on the fee. | $5 fixed commission per vendor per order |
Enabling Fees and Configuring Default Fees on your Marketplace
Fee configurations are included in Managed Marketplace Setup for your marketplace.
As a Marketplace Owner, you can configure the Commercials Management view by clicking Stores > Settings > Configuration > Omnyfy > Marketplace Commercials Management tab.
Field Name | Notes |
Turn on Fees Management | By default, the status of ‘Turn on Fees Management’ is ‘No’. Changing the status to ‘Yes’ will turn on the Marketplace Commercials Management module and the related configuration fields will display. THIS NEEDS TO BE ENABLED BEFORE YOU ONBOARD ANY VENDOR IF YOU ARE USING THIS. |
On-Platform KYC | This will determine how the KYC will be managed. Set this to 'No' if you are using stripe for your payment gateway / payouts. Set this to 'Yes' if you are using a platform outside of Omnyfy to manage the KYC. |
Enable Ship By Type | This configuration will allow the fees to be managed by a per account basis. Please note that this is only available for the following Shipping Methods:
If you are not using any of the above shipping methods, please ensure you select 'No' for this. |
Retain Shipping Fees as Marketplace Earnings | If this option No then shipping fees transferred to Vendor If Yes then shipping fees retained for Marketplace. NOTE: Omnyfy Shipping needs to be calculated by Per Vendor for this to be activated. If you are calculating shipping by Overall Cart, the Marketplace Owner will always retain the shipping fee. NOTE: This only applies if Enable Ship by Type is set to No. |
Additional settings can be changed to automatically allow refunding of shipping when performing a credit memo.
Field | Notes |
Refund Full Shipping Fee for Partial Refund from specific Vendor | Select if the Shipping Fee paid by the customer for a specific Vendor’s items should also be refunded in full, if only some items are refunded. Default is No. Note that partial shipping refund is not supported. If Y – Then refund full shipping amount if partial refund is offered If N – Then there will be no refund of shipping amount if partial refund is offered |
Refund shipping for Full Refund from specific Vendor | Select if the Shipping Fee paid by the customer for a specific Vendor’s items should be refunded in full if all of the items purchased from that Vendor are refunded. Note that partial shipping refund is not supported. If Y – Then refund the full shipping amount for that Vendor if all items are refunded If N – Then no refund for shipping even if all items from vendor are refunded |
Ship By Type | Calculate Shipping By | Retain Shipping Fee | Expected Result |
Enabled | Per Vendor | N/A | If using Easyship, then if that location is using a Marketplace Owner created Easyship account, then shipping is NOT included in pay out. |
Enabled | Overall Cart | N/A | Shipping Fee is NOT included in Vendor Pay out option |
No | Per Vendor | Yes | Shipping Fee is included in NOT Vendor Pay out option |
No | Per Vendor | No | Shipping Fee is included in Vendor Payout option |
No | Overall Cart | Yes | Shipping Fee is NOT included in Vendor Payout option |
Category Commissions
Selecting ‘Yes’ in the ‘Allow Category Commission’ dropdown will allow you to charge the category commission fee for the product within the cart and then they can set the rate for each category in the category management view.
Transaction Fees
You can set to use a transaction fee for customers here
Field Name | Notes |
Allow Transaction Fees | Set this to 'Yes' if you would like the customers to pay for a Transaction Fee. If set to 'No', the below fields will not appear/apply. |
Transaction Fee % | Please enter the percentage transaction fee charged per order. Entering 1.6 means charging 1.6% per order. |
Transaction Fee $ | Please enter the fixed amount of transaction fee charged per order. Entering 0.3 means charging 30c per order. |
Transaction Fee Surcharge % | Please enter the percentage of the transaction surcharge which is used to secure additional revenue from the transaction. Entering 0.2 means charging extra 0.2% on top of the transaction fee. |
Tax rate on Transaction Fee % | Please enter a number without %. |
Default Vendor Fees
If you want to set default fees for every Vendor on the marketplace, you can change the status of ‘Allow Default Vendor Fees’ to ‘Yes’, which will display the following fields:
Default Seller Fees - % of Sub-total charged as fees to this Vendor. Seller Fees are calculated in addition to the Category Commission.
Default Minimum Seller Fees - This amount will be charged if the calculated Seller Fee is less than the Minimum Seller Fees.
Default Maximum Seller Fees - This amount will be charged if the calculated Seller Fee exceeds the Maximum Seller Fees.
Default Disbursement Fees - Amount deducted from each order to cover disbursement costs for this Vendor.
Tax Name - Used to display the tax name to the vendors.
Tax Rate - Used to calculate the additional tax from the Default Seller Fees, Disbursement Fees and Category fees.
As a result, new vendors will automatically apply the default vendor fees if you choose to use the default values for them. Note that even if your Default Seller Fees are set to No, the Tax will still be relevant as this is used in Category fees too.
Email Templates
Here you will be able to choose the Payout Notificiation e-mail template to the Marketplace Owner.
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