Setting up Return Addresses for RMAs

Setting up Return Addresses for RMAs

As a Vendor or Marketplace Owner, you can set a return address for the RMAs if needed.

NOTE: It is important to note that for Vendors to have access to this, you must allow them access via User Roles.



1. First, log into the back end of the marketplace.
2. From the left menu, select Sales > Operations > RMA.



3. On the RMA page, select the top left RMA button, and navigate to Return Addresses.



4. You will then reach the Return Addresses page. This will allow you to edit addresses, or create a new address. To create a new address, select Add New Address from the top right.



5. The page will load with the address fields. Populate the fields as instructed.



Field
Notes
Title
Input the title of the Address to appear for the Dropdown selection in the RMA details page.
Return Address
Input the return address
Sort Order
Input the number (if required) for where this option will appear in the dropdown (higher number puts it above the rest of the same number or lower).
Active
Enables the Address to be selected or not
Vendor
Choose which vendor this address belongs to. If Marketplace Owner is selected, all vendors can select this address.

6. Select Save from the top right, when completed. You will be taken back to the Return Address page, where you can also edit your address again.



Once created, this address can be added from the RMA itself.

Vendor View (in this environment, only Microtech addresses are visible)



Marketplace Owner View (in this environment, all addresses are visible)


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