Reviewing Escrow Transactions in Omnyfy

In the backend of Omnyfy, Marketplace Owners and Vendors can view Escrow transactions. Vendors will only be able to see their own, however Marketplace Owners can see all transactions made in the marketplace.

To access this, in the admin, go to Sales > Escrow Payments > Escrow Payment Transactions.

Here you will be able to see a grid with the different transactions.

You will be able to see the status for each transaction, and depending on this, the action items will vary. You can set the transaction status to be On Hold and Resume (if On Hold) from the action dropdown on the far right.

You can also select Order to view the order details. The grid fields are as follows:

Column	Notes
ID	ID of the Transaction record in Omnyfy.
Transaction ID	ID of the Transaction record in Escrow (pulled in automatically from Escrow).
Transaction Token	Token of the Transaction record in Escrow (pulled in automatically from Escrow).
Transaction Status	Status of this transaction (pulled in automatically from Escrow).
Delivery Status	Status of the delivery (updated automatically depending on the Easyship status).
Delivery Date	Date of the expected delivery to the customer (pulled in automatically from Easyship).
Order ID	ID of the order in Omnyfy (not to be confused with Order Number provided to the customer).
Increment ID	The order number provided to the customer from Omnyfy.
Creation Date	Date this transaction was created.
Updated Date	Date this transaction was last updated. This can come from Escrow or from Omnyfy.
Action	Choose a variety of options (varies on transaction status). On Hold - Puts the transaction status On Hold. This also affects the order. Resume - If the transaction status is set to On Hold, select Resume to put the transaction status to Pending. Order - This will take you to the order details page for this transaction.

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