Inventory management can be confusing, with the different fields available. In the back end, you can view the columns for these in the Product Grid.
There is a difference in the numbers, based on the phase of the order the product is in.
Product Quantity per Source
This number is calculated based on the raw quantity of products in the source. This will include products that have NOT been shipped yet.
1. Multiple Sources
If there are multiple sources for the product, it will be broken down per source.
Here we can see a total of 3 products available, which matches the Marketplace Stock value.
2. Products shipped
The quantities will deduct the amount available to quantity based on the products that have not yet been shipped. In this example, the XCD product will already have been removed from the source, while the PX7 will only be removed from the Salable Quantity, but the source quantity will remain until it is shipped.
The default behaviour to remove the quantity from the source is based on this step during the shipping process.
Salable Quantity
This number is calculated based on how many products can still be purchased, including out of stock threshholds. This will be a total of the products from ALL sources available. See the differences below.
1. Source Totals
This will add all of the products from the different sources.
Here, there is a total of 3 products form all sources.
2. Out of Stock Threshhold
The quantity here also includes the out of stock threshhold, See below.
Impact from Refunds and Cancellations
Because the Salable Quantity is the only value affected by a successful transaction, the Quantity per Source is not affected by this yet (unless the product is a digital product).
Pending Orders
If an order is in the Pending status, the order can still be cancelled. If it is cancelled, the order will return all products to the Salable quantity.
Refunds/Credit Memo
With Refunds/Credit Memos, this can occur at any time, depending on the stage of the order. When issuing a credit memo, you can choose to return the products back to their stock/source.
- If the product has been shipped, the Qty to Refund will return to both the Stock and the Source.
- If the product has not yet been shipped, the Qty to Refund will only return to the Source, since the Stock has not yet been affected.
NOTE: RMA items DO NOT impact the product stock, only during the Credit Memo stage.
Summary of the difference
Essentially, the Quantity per Source will be the available sources you should still have in your warehouses, and the Salable Quantity is the available stock that customers can purchase from the marketplace, removing products that have not yet been shipped (but ordered) and out of stock threshholds. Refunds/Cancellations can also impact this, however it will depend if the products have already been shipped or not.