How do I change the Credit Memo Shipping value?
Currently, the Shipping Refunds are automatically calculated/inserted based on the settings from MCM. This can be found in Stores > Settings > Configuration > Omnyfy > Marketplace Commercials Management > General .
Field | Notes |
Refund Full Shipping Fee for Partial Refund from specific Vendor | Select if the Shipping Fee paid by the customer for a specific Vendor’s items should also be refunded in full, if only some items are refunded. Default is No. Note that partial shipping refund is not supported.
If Yes – Then refund full shipping amount if partial refund is offered
If No – Then there will be no refund of shipping amount if partial refund is offered |
Refund shipping for Full Refund from specific Vendor ( will only appear if the above field is set to No ) .
| Select if the Shipping Fee paid by the customer for a specific Vendor’s items should be refunded in full if all of the items purchased from that Vendor are refunded. Note that partial shipping refund is not supported.
If Yes – Then refund the full shipping amount for that Vendor if all items are refunded
If No – Then no refund for shipping even if all items from vendor are refunded |
When attempting to do a credit memo, the Refund Shipping field will always remain as $0.00 or with the value based on the above fields.
You cannot override the Refund Shipping field. If you need to make any further adjustments, you can use the Refund Adjustment value.
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