Follow Up Email - Creating a campaign

Follow Up Email - Creating a campaign

Creating a Campaign

A campaign allows the marketplace to send emails based on certain behaviours (whether it be a cart or customer action). To manage or create a campaign, you will first need to be logged in as a Marketplace Owner, and navigate to Marketing > Follow Up Email > Manage Campaigns.



Here you will see a list of existing campaigns if any. You will also be able to see any stats if you have any campaigns that have run already. You can also create a new campaign by going to the top right of the header and selecting Create Campaign.



When you select Create Campaign, a pop up will appear. You can select pre-created campaign templates, or create your custom own campaign.


After making a selection, you will be able to set a name for the campaign.




Once you select Create, you will be taken to the Campaign details page.

    • Related Articles

    • Follow Up Email - Configuring Campaign Triggers

      Triggers are conditions that sets off the campaign, based on customer behaviour. If you are using a pre-created campaign, this will automatically create your triggers for you. If not, you will find a blank campaign, where you can create your own ...

    • Follow Up Email - Introduction

      Follow Up Email Campaigns are an effective tool to re-engage with your customers on the marketplace. They can be used to send Abandon Cart emails, Post Purchase emails and even custom behavioural prompts to trigger tailored content to the customer. ...

    • Enquiry Emails Management Configuration

      Marketplace Owners can determine whether to enable Enquiries from the configuration page where you can open by clicking on ‘Stores’ – ‘Configuration’ – ‘Make an enquiry’. By default, the module is disabled.  Enabling this module will add a ‘Make an ...

    • Manage received Enquiries

      Managing Enquiries Both Marketplace Owners and Vendors can access the enquires received from customers on the Marketplace (with Vendors only being able to manage their own enquiries). NOTE: There has been a menu restructure in Omnyfy Release v4.0.6, ...

    • Request for Quote - Incoterm Shipping Rates

      Incoterms are a set of rules that define the responsibilities of sellers and buyers for the delivery of goods under sales contracts. The Marketplace Owner can enable Incoterms as the Shipping method for “Request For Quote” (RFQ), so Vendors can set a ...